Privacy Policy and Personal Data Processing

Rical, in compliance with the provisions of Law 1581 of 2012, Decree 1377 of 2013, and other applicable regulations on personal data protection in Colombia, informs the data subjects about the policies applicable to the processing of personal data collected through its website.

1. Data Collected
Through the contact form available on our website, the following personal data is collected:
Full name
Email address
Name of the company where the individual works
Free text message written by the user

2. Purpose of Processing
The personal data will be used for the following purposes:
Responding to requests, inquiries, or messages sent by the data subject.
Establishing communication for the company’s internal commercial and informational purposes.
Keeping a record of communications carried out between the data subject and the company.

3. Storage and International Transfer
The information collected will be stored in the website’s database, hosted on Bluehost servers located in the United States.
The data subject acknowledges and accepts that their information may be subject to international transfer and that, for technical reasons, the information may be accessed by third parties related to the hosting service or technology providers.

4. Rights of the Data Subject
According to the applicable regulations in Colombia, the data subject has the right to:
Access, update, and rectify their personal data.
Request proof of the authorization granted.
Be informed about the use given to their personal data.
File complaints with the Superintendence of Industry and Commerce (SIC) regarding violations of data protection regulations.
Revoke the authorization and/or request the deletion of the data, provided there is no legal or contractual obligation preventing such action.

5. Authorization
By filling out and submitting the contact form, the data subject declares that they have read and understood this Privacy Policy and freely, expressly, and informedly authorizes the processing of their personal data for the purposes described herein.

6. Data Controller
Company Name: Rical
Address: Bogotá, Colombia
Email: info@rical.com.co
Phone: (+57) (601) 290 1384

7. Validity
This Privacy Policy is effective as of its publication on the website and shall remain in force while the collected data is in use.